Every support ticket, every CRM note, every customer interaction — enriched with relevant context from your entire customer history. In real time. Without sending your data to US-based AI providers.
Sentio integrates with your existing CRM. It doesn't replace it — it makes every interaction smarter.
What Sentio does
Sentio reads your existing CRM data — tickets, notes, deals, contacts. Setup in one session, no data migration required.
Every new interaction is matched against the customer's full history. AI summarizes what matters — pain points, open issues, last outcome.
Your team sees the relevant context before the call, on the ticket, in the deal view. No digging through history.
EU-native by design
Hosted processing runs in German data centers, Enterprise gets dedicated hardware and on-premises is available as an option. Personal data is masked locally before any model call, so names, addresses and account numbers never reach a model provider. EU AI Act compliant by architecture.
No cross-border data transfers requiring legal basis documentation. Data processing agreement included. Built from the ground up for European compliance requirements.
Integrations
Full integration — tickets, contacts, deals.
Calls, transcripts and knowledge lookups from VAPI, evaluated and linked to the customer profile. New answers run in shadow mode before you switch over.
Pricing
On-premises option: runs on your own hardware
€ 4,490+ / mo plus setup
All prices net + VAT. €0.20 per document above the package limit; connected systems are unlimited in every package. 30-day money-back on the monthly fee, setup fees non-refundable. Need more than 100,000 documents? Let's talk.
30-minute introductory call — your CRM stack, your use case, first technical assessment.